Complaints & Redress
The Locus Association announces a seminar that will consider the key issues surrounding the complaints procedure in the Public Sector Information Marketplace.
The seminar will in particular look at:
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how the current process works;
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if it could be improved; and
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whether it has been effective for those private sector companies that have tested it.
Professor Richard Susskind OBE, Chair of the Advisory Panel on Public Sector Information (APPSI)
Marcia Jackson, Head of Standards, Office of Public Sector Information (OPSI)
Anthony Black, Intelligent Addressing, a private sector company that has used the complaints process
Thursday 22nd November 2007 5.30 pm – 7.00 pm
Dorsey and Whitney 21 Wilson Street London EC2M 2TD
For further details and to register email the Locus Association Secretariat or telephone +44 (0) 20 7930 9788.
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